![]() ![]() * Check-in bags individually or as part of a baggage pool ![]() * Check-in standby passengers who have cleared the waitlist * Check-in passengers for specific flights or ongoing connections * Check-in individuals, families, and groups * Search for and retrieve existing passenger reservations * Subscribe to airport-related broadcast messages, publish new messages * Verify connected devices (baggage tag, boarding pass printers, etc.) * Sign into and out of the Altea DCS system and navigate the user interface Anyone considering a career for an airline or at an airport will benefit from this skills-based DCS training. Worldwide, tens of millions of people are employed at airports and in related careers. ![]() The simulator can also be used for role playing exercises, problem solving and customer service training. The training includes a full-featured DCS simulator program, giving students essential hands-on experience in the context of a real-world airport environment. Through Altea, airport agents perform passenger and baggage handling functions including check-in, seat assignments, and in-flight service requests. Altea is one of the most widely used DCS systems. This course provides hands-on training of the Amadeus Altea Departure Control System (DCS), Customer Management (CM) platform, used by airline agents to manage passengers at the airport. ![]()
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June 2023
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